Student Technology Information

Welcome to UNC Pembroke.  This page is designed to provide students with information about our many services and the technology available on campus. You can also use the navigation menu links to explore other resources. 

A letter of welcome from the Division of Information Technology (DoIT).

Getting Online

A UNCP student network account provides access to technology resources such as BraveMail, BraveWeb, BraveWifi, Canvas, Webex, and lab computers. It is often referred to as a BraveWeb account since so many resources are available from within BraveWeb.  BraveMail student email (Office 365) is managed by Microsoft, so students authenticate with email address and network password. 

Review the Student Technology Overview Presentation and use the links to get information for using technology resources. 

Students using Wifi

IT Support

Canvas 24/7 Support - Call 1-844-864-5302, email support@instructure.com or live chat.  
DoIT Help Desk Create an incident, call 910-521-6260, or email helpdesk@uncp.edu.  
Remote Support Portal and instructions.

Account Access

Resources, Login     
Change Password    
Multi-Factor Authentication   
Password Expiration    
Self Service Password Reset & SSPR webpage  
Travel Abroad IT Restrictions and Accommodations   

Alumni

Alumni Email Account Access   

Banner Self Service

Student Services & Registration How-To Guide    

Collaboration Tools

G Suite for Education  
Webex InformationLogin & Troubleshooting   
Zoom Information, VideoLogin     

Computers

Computer Labs on Campus  
Computing Recommendations   
Personal Student Computers

Email

BraveMail Login  
BraveMail Info (Office 365)  
Email Setup on Mobile Devices   

Learning Management System

Canvas Information & Guides 

Network Access

ResNet (Residential Internet)   
WiFi

Printing

Wepa   
Wepa Express (touchless printing)   

Software

Cisco AMP for Students   
Frame (virtual environment)   
Microsoft Office 365 App Installation     
OnTheHub Software Portal (personal devices)  
Peer-to-Peer File Sharing   
Software Training