Office of Financial Aid
PO Box 1510
Pembroke, NC 28372
Phone: 910.521.6255
Email: fa@uncp.edu
Location: Lumbee Hall, Room 242
Campus Map
The University of North Carolina at Pembroke is approved by the Veterans Administration as a training facility for veterans. The Office of Veterans Services, located in the University Financial Aid Office, coordinates services to over 400 veterans, dependants, guardsmen and reservists attending classes and receiving veterans benefits.
FREQUENTLY ASKED QUESTIONS
Am I eligible for Veteran's Benefits?
Contact the VA by phone at 1-888-GIBILL1, or visit the Education Service website. To receive veterans education benefits, you must be admitted as a degree seeking undergraduate or graduate student and adhere to the same tuition policies as other students. Some benefit payments are sent directly to the veteran on a monthly basis and no advance payments are available.
What benefits are available?
Where do I start?
If you are eligible for VA benefits, contact the UNCP Veterans Certifyiing Official for appropriate VA application form that is necessary to activate your benefits:
Financial Aid Office
Veterans Counselor
PO Box 1510
Pembroke, NC 28372-1510
Telephone: 910.521.6340
What documentation must accompany my application?
What happens next?
The Veterans Certifying Official submits the original application and accompanying documentation to the Atlanta Regional Processing Center. Due to the volume of claims the ARPO processes, it can take up to 12 weeks to receive correspondence or a payment. Please be patient and do not inquire about your initial claim until at least 60 working days have passed.
How do I keep receiving these payments?
Renewal is not automatic. You must visit the UNCP Veterans Certifying Official, or print and mail a copy of your registration, as soon as you register for the following term to re-activate your benefits and prevent a lapse in payment. Without a new enrollment form, your payments will stop. The Veterans Certifying Official uses electronic certification for continuing students. You must notify this office if you change your major, withdraw or drop hours below the amount certified to the VA.
The following are the required forms that must be submitted to the Veterans Certifying Official:
Chapter 30 and 1606 veterans must verify their own monthly attendance to
receive each check. Please choose one of these two ways to accomplish
this:
What if I used some of my benefits at another institution?
If you have remaining entitlement, contact the UNCP Veterans Services Counselor for the appropriate VA application form necessary to re-activate your benefits.
Yes, VA benefits must be reported and may be calculated in award packages. Please contact the UNCP Office of Scholarships and Student Aid at 910.521.6340 if you have any questions.
Are there VA Work-Study Jobs?
Yes, students who are enrolled 3/4 time or more and training under Chapters 30, 31, 32, 35 and 1606 may be eligible for employment on a part-time basis. The non-taxable hourly rate is the prevailing federal or state minimum wage. Local Equal Employment Opportunity Offices and area Veterans Hospitals periodically hire VA Work-Study students.
Additional questions?
Email Lori Graham, the University Veterans Certifying Official, at Lori.Graham or call by phone at 910.521.6340 or 910.521.6255.
RELATED LINKS
Listed below are other World Wide Web resources for those wanting information about their VA benefits.
© The University of North Carolina at Pembroke
PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000