Leadership Exam III
Study Concepts

When you look at the following terms and concepts, try to not just memorize the definition, but try to understand the application. For each term understand it and those facts that directly correspond to it, both from lecture and the book. Consider each item to direct comprehensive understanding. I don't anticipate deviating from the study guide or crossword puzzles (when they appear) on Exam III.
 

Influence
Outcomes of influence attempts
__Commitment
__Compliance
__Resistance
Power
Influence processes
__Instrumental compliance
__Internalization
__Identification
Power Bases
__Coercive power
__Reward power
____Comparison between reward and coercive power
__Expert power
__Reference power
__Information power
__Connection power
__Legitimate power
Influence tactics – and the guidelines for using each
__Legimating tactics
__Rational Persuasion
__Inspirational appeal
__Consultation
__Exchange
__Personal
__Ingratiation
__Pressure
Upward, lateral, and downward tactics
Networking
__keys to networking success
Reciprocity
Guidelines for developing political skills
Negotiation, the negotiation process and the negotiation
Characteristics of charismatic leaders
Characteristics of the followers of charismatic leaders
Characteristics of the charismatic situation
Idiosyncrasy credit
Culture and charismatic leadership
Characteristics of negative charismatic leaders
Consequences of negative charismatic leaders
Transformational leadership
Transactional leadership
Strategic leadership
Strategic vision
Mission statement
Core competence
Guidelines for overcoming resistance to change
__People oriented actions
__Task oriented actions
Culture
Cooperative culture
Adaptive culture
Competitive culture
Bureaucratic culture
Workforce and Individual diversity
Primary and secondary dimensions of diversity
Characteristics of women’s leadership style
__Interactive leadership
Characteristics of female leaders
Sociocultural Diversity
__power distance
__uncertainty avoidance
__individualism and collectivism
__masculinity and feminity
__scarce time-abundant time orientation
Challenges Minorities face
__Ethnocentrism
__Unequal expectations/ difference as deficiency
__Living biculturally
__The class ceiling
Features that support diversity
__Low-levels of conflict
__Bias free environment
__Diverse leadership structure
__Strong identification with the organization
__Strong social support network