Learning as a Way of Being: Strategies for Survival in a World of Permanent White Water
Peter B. Vaill
Jossey-Bass Publishers, San Francisco: 208 pps., 1996
It has almost reached the point where a book in the organization and management
arena doesn't get published if it doesn't promise an eight-step program for transforming
organizations or the seven requirements for real leadership. As a consultant,
executive, or employee I, like so many others, encounter many situations in which
these generic strategies fall woefully short. Peter Vaill's work has always been a
constant counter-voice amid the huge chorus of 14 points, 7 habits, 5 disciplines, and 1
minute managers. His latest book, Learning as a Way of Being: Strategies for Survival
in a World of Permanent White Water extends his call for asking critical questions that
we have looked past in our continual search for a better method or technique. Vaill's
book helps to reinforce what intuitively I think most of us know, basically, that a leader
managing people has to exercise wisdom which does not always derive from certain
principles or procedures, but must be exercised in the moment out of experience, feel,
conviction, vision, and determination. In short, the leader must "roll with the punches,"
"throw away the script," and "fly by the seat of the pants" (p. 72).
I count Peter Vaill as a friend and mentor, in addition to being one of the wisest and
most insightful thinkers, observers, and framers of what is important in our field. This
book begins with a strand from his earlier book, Managing as a Performing Art: New
Ideas for a World of Chaotic Change (1989). He picks up his metaphor of "permanent
white water" and more thoroughly defines, plays with, and embraces it as a condition of
life today and in the future, touching everything we do and think. Vaill suggests that
white water events are characterized as being full of surprises, novel, "messy" or ill-structured, often extremely costly or at least obtrusive, and recurring. He contends that
a typical manager's (if not, person's) average day consists of dealing with something
for which he or she is not prepared and for which there is no standard operating
procedure to turn to for guidance. Permanent white water "means permanent life
outside one's comfort zone."
After establishing this context, Vaill then takes on the conventional, decades-old
approach to education. He labels this approach "institutional learning" and paints an
all-too-clear picture of an expert-centered pedagogy in which the parameters of
learning are carefully defined. Vaill's treatment of institutional learning is thorough and
damning, leaving the reader wondering how education arrived at its current state. Two
brief examples of his observations:
In response to the learner's unspoken question, "Do I have any friends,
supporters, soul-mates, co-learners here?" The setting replies, "You are on your
own." (p. 37-38)
One of the supreme ironies of management education is that we have thought
we could educate leaders through institutional learning, which keeps us in a
passive, dependent state. Leadership training through institutional learning can
be no more than talking about leadership as a subject. Without that abiding inner
need to make something happen in an organization, the most critical element of
leadership - its very essence - is left out of the learning process. (p. 60-61)
In contrast to the institutional learning model, Vaill offers learning as a way of being
(LWB). He defines LWB in terms of seven qualities or modes. These seven provide a
framework for discussion, but are not offered as prescriptions or principles. Vaill
suggests that these modes are either tightly controlled by, or not part of institutional
learning, and they are important if one accepts the assumption of permanent white
water - self directed learning, creative learning, expressive learning, feeling learning,
on-line learning, continual learning, and reflexive learning. In describing feeling
learning, for example, Vaill notes that learning something new (i.e., being a beginner)
often causes people to be anxious, fearful, and occasionally panicked. These feelings
need to be included as part of the learning experience. Feeling learning also consists
of learning about meanings, "how meanings are formed, how they are challenged or
lost, how they can be sustained and revitalized" (p. 46). If we are to thrive in
permanent white water, we must change the status of the beginner from one of the
disempowered rookie to the "captain of his or her own 'learning ship'" (p. 39).
The discussion of learning as a way of being, and the comparison with the institutional
learning model, is then followed by four chapters, one each devoted to systems
learning, leaderly learning, cultural unlearning, and spiritual learning. Because others
have been equally critical of institutional learning (Brown and Duguid (1991), Revans
(1983), Mezirow (1991)), these later chapters contain the greatest contributions of the
book.
Each chapter is a pleasure to read because Vaill writes with expression and flair. My
favorite is the chapter, "Systems Learning." Peter Senge's book, The Fifth Discipline
(1990) has brought the notion of systems thinking to the fore in many organizations.
Vaill is not a systems theorist, but his wisdom and experience produce a number of
insights that anyone purporting to take a systems perspective should consider. A
simple but powerful insight is the question of how a system made up of non-humans
differs from a human system, in which humans can notice attempts at theories about
them and change their behavior accordingly (p. 117). Vaill also makes the observation
that everyone probably has a systematic understanding of whatever he or she performs
well, be it hosting a party, quarterbacking a football team, managing employees, or
parenting.
The briefest chapter is entitled "Spiritual Learning." It is Vaill's effort at overlaying
learning as a way of being on spirituality, primarily in the workplace. Vaill limits his
discussion of spirituality to "meaning" and "holistic perception." These deliberations
emphasize Whitney's (1995) spirit as meaning and spirit as energy. Whitney enlarges
the discussions with the categories of spirit as sacred and spirit as epistemology, which
seem to be useful additions. A further expansion of spirituality is provided by Fox
(1995), who relates spirituality more directly to work.
The power of the book is the questioned raised throughout - how do we learn? Especially, how do we learn complex phenomena such as leadership? How do we know if we are learning more effectively than we did five years ago? This book puts tremendous substance to the trite phrase, lifelong learning. If we accept Vaill's call for attention to these questions, the nature of the workplace changes fundamentally. Or, as Vaill would probably argue, the nature of the workplace has already fundamentally changed in this direction. Consequently, each person in the organization, and those of us who profess to assist them, needs to view organizational roles as primarily about learning. And, we have to learn more about how to do that effectively.
Eric B. Dent
George Washington University
Washington, DC, USA
References
Brown, John Seely, and Duguid, Paul (1991). "Organizational learning and
communities-of-practice: Toward a unified view of working, learning, and
innovation." Organization science. vol. 2, no. 1, pp. 40-57.
Fox, Matthew (1995). "Reflections on a spirituality of work." Rediscovering the soul of
business: A renaissance of values. San Francisco: New Leaders Press, pp. 161-167.
Mezirow, Jack (1991). Transformative dimensions of adult learning. San Francisco:
Jossey-Bass Inc.
Revans, Reg (1983). The ABC of action learning. London: Chartwell-Bratt Ltd.
Senge, P. M. (1990). The fifth discipline: The art and practice of the learning
organization. New York: Doubleday.
Vaill, Peter B. (1989). Managing as a performing art: New ideas for a world of chaotic
change. San Francisco: Jossey-Bass Publishers.
Whitney, Diana (1995). "Spirituality as an organizing principle." World business academy perspectives. vol. 9, no. 4, pp. 51-62.