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Hours of Operation

Fall/Spring Semester Hours 
Monday-Thursday 7:45am-6pm (Bookstore)
Monday-Thursday 7:45am-8pm (Convenience Store)
Friday 7:45am-4pm (Bookstore and Convenience Store)
Saturday 10am-2pm (Bookstore and Convenience Store) 

Fall Break, Winter Break, Spring Break & Summer Hours  
Monday-Thursday 7:45am-5pm
Friday 7:45am-4pm 
Saturday CLOSED

Holiday Closings
Thursday, November 23, 2017 - Saturday, November 25, 2017 - Thanksgiving
December 23rd - January 1st - Christmas and New Years
Monday, January 15, 2017 - MLK Jr Day




UNCP Bookstore FAQ’s(Faculty/Staff)

UNCP Bookstore FAQ’s(Faculty/Staff) 


Who do I contact for Textbook Info? 

The first point of contact for textbooks is Josh Lane.  He can be reached at 910.521.6640 or Joshua.lane@uncp.edu.  

Please contact Katina Brown at 910.521.6692 or katina.brown@uncp.edu if Josh is unavailable.  


When are textbook adoptions due? 

Textbook adoption timeline: 


  • Fall book adoptions are due April 15th.  

  • Spring book adoptions are due October 15th. 

  • Summer book adoptions are due March 15th. 


The bookstore needs the book adoptions in a timely manner for several reasons. 

  • To keep University in compliance with HEOA 

  • To source used books 

  • To give students the most during the buyback period 

  • For students to be able to use Financial Aid to purchase textbooks and/or required materials 


What options are available to adopt for classes? 

  1. Available options for textbooks: 


  • Textbooks, which can be available in new/used, or rental (Follett offers a much larger rental program than previously offered at bookstore) 


  • Older editions can be requested.  However, we prefer to use the most current edition.  If an old edition is requested we will contact the faculty member to discuss what steps to take next.   


  • If book cannot be sourced through our used marketplaces, we will contact LAD, a custom text provider, to get copyright permissions.   

  • Bookstore will then contact faculty member to give pricing information (based on copyright charges) from LAD and determine if using the old edition is feasible.  


  • Textbook bundles, which can include multiple texts, or access codes can be ordered.  Typically, the faculty member partners with the publisher rep to build the ISBN.  The rep and/or faculty member then gives that information to the bookstore.   


  • Digital textbooks, which can be a physical access card, or part of Follett's digital collection with our partner Brytewave (Follett offers more digital titles than previously offered at bookstore) 



  • OER (open educational resource) will be available through Follett Discover Adopt which will be available for test in the late Spring 2018 and ready to roll out for Fall 2018.  Examples of OER providers available in Follett Discover are:  YouTube, openstax, lumen, Merlot, and nature.com. 



  1. Non-text materials required for classes 


  • If any non-text materials, such as art supplies, labcoats, or nursing supplies are required please add this information to your book adoption.   

  • If a special kit for a class needs to be created contact Josh Lane at 910.521.6640 or Joshua.lane@uncp.edu for assistance.  




Are there any titles that can only be adopted as digital? 

There are 49 titles from Pearson Publishing Company that we can only source currently as a digital book and not a physical book.  Follett is in current talks with Pearson to come to an agreement on being able to provide these books.  A link will be provided with the list of titles. 


Who do I contact for Special Clothing/Gift Requests? 

  • Please call or email Katina Brown at 910.521.6692 or Katina.brown@uncp.edu for any special clothing/gift requests such as uniforms, name badges, t-shirts, glassware, etc.  


  • Clothing/gift requests can take 6-8 weeks to process. 


  • We have a custom website that you can visit for pricing and/or to see what is available.  The site is www.campuscollections.com. 


Who do I contact for Commencement/Graduation info? 

Contact Jessica Smid or Katina Brown at 910.521.6222 for information on how to rent or purchase your regalia. 



Who do I contact at the bookstore for special events? 

Please contact Katina Brown at 910.521.6692 or katina.brown@uncp.edu or Jake Johnson at 910.521.4345 or jake.johnson@uncp.edu for any special events. 


General Bookstore Info 

  1. We offer a price match program.  Prices are matched against Amazon, Barnes & Noble, or a local campus competitor up to $100 per book. (excludes Amazon’s warehouse deals, deals of the day and peer-to-peer marketplaces)  

  • The price match is verified at the registers at the time of checkout. 

  • The price being matched must be the advertised price within a 7 day timeframe.  

  1. We offer daily buyback. 

  1. We offer a coupon on each receipt if you fill out the survey information. 

  1. We offer a 10% daily discount for Faculty/Staff on clothing, gifts, and supplies. (must present UNCP ID) 

  1. We offer a 20% departmental purchase discount on clothing, gifts, and supplies.  (Must use University P-Card or requisition from purchasing to get discount) 






Cap and Gown Pick Up For Students

All undergraduate and graduate cap and gowns are available at the UNCP Bookstore. Caps and Gowns are distributed during Grad Finale (during both semesters) and following Grad Finale in the UNCP Bookstore on designated pick up days during regular business hours. 

For those graduates that do not attend Grad Finale, you can pick up your cap and gown in the UNCP Bookstore during the previously mentioned times. Regalia must be picked up in the UNCP Bookstore during regular business hours. If you cannot pick up your cap and gown, we can mail them to you.  We will need your height and weight in order to give you the proper fit.

Faculty and Staff Regalia

All faculty and administrators cap and gowns may either be rented through or purchased from the UNCP Bookstore either in our Custom Regalia Sales or Regalia Rental services. Check the Graduation Center page here or our Events page for upcoming rentals and sales at the UNCP Bookstore.

Please contact the UNCP Bookstore at 910.521.6222 to place a regalia order. Seven weeks lead time is needed to guarantee hood colors for rental regalia; hood colors subject to availability with less than seven weeks. Generally, the correct degree color can be provided but the underside colors on the hood which represent the school that awarded the degree may not be available.


Guaranteed Buyback

Welcome to the UNCP Bookstore's Guaranteed Buyback Program Website. We hope the information within these pages will answer your questions about Guaranteed Buyback. If you are not familiar with Guaranteed Buyback, we invite you to browse this information at your convenience.

guaranteed buyback


What is Guaranteed Buyback ? A program for University of North Carolina Bookstores mandated by the UNC System General Administration to help reduce the cost of textbooks for students.
How does a book become a part of the Guaranteed Buyback Program? Academic Departments choose the books which will be a part of the program by committing to use the text for a minimum of three years.
What books are included? The books that are part of the program are identified with a sticker and a shelf tag. A listing of the books in the program is provided throughout the textbook department.
What if my book was purchased used? All books, new or used, which are in resalable condition and have a Guaranteed Buyback sticker, are bought back at half of the purchase price.
Will any other books be bought back for half of the purchase price? Yes, Many books that are re-adopted for the next semester will be bought back for half of the new price, regardless of the book being listed in the Guaranteed Buyback program and having a sticker.
Will I receive Guaranteed Buyback Pricing for books purchased and sold online from another entity? No, Guaranteed Buyback applies only to those books purchased from the UNCP Bookstore.
Where can I find out if my books are part of the program? Click here for a list.

The UNCP Bookstore would like to thank the Departments below for participating in the Guaranteed Buyback Program and for assisting us in reducing the cost of textbooks for UNCP students. By committing to re-use textbooks for a minimum of 3 years, students will receive 50% of the purchase price at buyback on these titles and more used books will be available for students the following semester.

List of Guaranteed Buyback Titles:



***Please note Guaranteed Buyback is not offered on bundled packages of textbooks

Do you have questions about our buyback processes, please view our Buyback Frequently Asked Questions (FAQs).


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