The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.
Help Desk FAQs: A list of some of the most frequently asked questions at the Help Desk.
Location: D.F. Lowry Building, Room 110
Academic Semester Helpdesk Office Hours are:
|M-F||8:00 AM – 5:00 PM|
Phone & Email Support:
|M-Th||8:00 AM – Midnight|
|F||8:00 AM – 10:30 PM|
|Sat||10:00 AM – 5:30 PM|
|Sun||3:00 PM – Midnight|
Assistance Related to a Classroom Setup (for faculty)
If you cannot reach the DoIT Help Desk staff and need immediate assistance, please call Wanda Hunt at 910.521.6846 or the Library LabTech at 910.522.5710. We will try to assist you as quickly as possible. This service is currently available 7:45 a.m.-5 p.m. We will expand it to evenings and weekends as resources are available.
- Account Activation for New Students
- New Password Requirements
- Change Your Password
- Step-by-Step: Changing Passwords
- Computer Labs
- Help Desk FAQs
- Storage Area Network (SAN)
- » Remote Access
- BraveMail Guide for Mobile Devices
- Online Resources
- Virus Watch