Division of Information Technology

Help Desk

The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.

help desk

Help Desk FAQs: A list of some of the most frequently asked questions at the Help Desk.

General Assistance

Phone: 910.521.6260
Fax: 910.775.4337
E-mail: helpdesk@uncp.edu

Location: D.F. Lowry Building, Room 110

 

Holiday Helpdesk Office Hours are:

 Walk-in Hours:

M-F December 15 – 19
M, T December 22, 23

8:00 AM – 5:00 PM

 

Phone & Email Support:

M-F December 15 – 19
M, T December 22, 23

8:00 AM – 5:00 PM

 

Academic Semester Helpdesk Office Hours are:

Walk-in Hours:

M-F 8:00 AM – 5:00 PM

Phone & Email Support:

M-Th 8:00 AM – Midnight
F 8:00 AM – 10:30 PM
Sat 10:00 AM – 5:30 PM
Sun 3:00 PM – Midnight

 

Blackboard Support:  bb.support@uncp.edu
ResNet Support:  resnet@uncp.edu
Exceptions:  Holidays and Summer
Blackboard troubleshooting page

 

Related Links