The textbook delivery program UNCP IncludED has been paused for the Spring 2024 semester and will be revisited at a later date.
This means students registered for classes for the upcoming semester are responsible for purchasing or renting their textbooks and course materials. Textbook fees will not be automatically billed to student accounts.* All textbooks and other course materials are available online or at the on-campus bookstore.
Thank you to everyone who provided feedback following the fall 2023 launch of UNCP IncludED. We believe course materials are an essential part of the learning process and intend to use this pause in program service to fine-tune delivery and billing.
*Select spring courses are enrolled in the Follett Inclusive Access program and will use digital materials billed alongside a course or tuition fee. Students registered for these courses will see a notation indicating this when looking up their materials online and will have an ACCESS charge appear on their tuition bill.
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What does this mean for me?
If you are registered for classes during the spring 2024 semester you must purchase or rent your own textbooks. You will not be auto-enrolled in a book delivery program and the cost of your course materials will not be automatically added to your tuition bill.
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How do I know what textbooks I need?
You can see the full list of your required and recommended textbooks by visiting the bookstore website, clicking the textbook tab and entering your Banner ID, or by visiting the campus shop and talking with bookstore representatives.
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What are book rentals?
Some textbooks are available for rent rather than purchase—often at a more reduced rate since the book is meant to be returned after the class is completed. If you choose to rent your textbooks, you are responsible for returning the book to the store in good condition at the end of the term.
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Do I have to go into the store to pick up my materials?
No, the bookstore offers shipping for those who don't want to shop on campus. You can find shipping rates and related information here.
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If IncludED is paused why am I seeing Inclusive Access on my bill?
Select spring courses are enrolled in the Follett Inclusive Access program and will use digital materials billed alongside a course or tuition fee. Students registered for these classes will see a notation indicating this when looking up their materials online and will have an ACCESS charge appear on their tuition bill.
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What are the benefits of the Inclusive Access program?
- You will have all of your required course materials on the first day of class.
- Receiving materials is hassle free.
- Easy access and management of digital course materials.
- Zero stress about getting the wrong book or wrong edition.
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What if I find my books cheaper than the Inclusive Access program?
Because course material costs vary by course, students who find their course materials cheaper elsewhere have the opportunity to opt-out of the course section.
Once you opt out, changing your mind is understandable. You can opt back in by the add/drop deadline within the first week of classes by logging in at the same site used to opt-out.
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How do I know if my section is participating in Inclusive Access?
For a course/section using the Brytewave format, you will receive an email at your Bravemail address from the UNCP Bookstore approximately two weeks prior to the first day of class. Other formats considered codeless will be accessed through Canvas.
You can also view the materials you need for class at uncpshop.com. If you are a part of the Inclusive Access program, you will see the Section Note and other information indicating participation.
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What if I add or drop a course participating in Inclusive Access?
If you add a new course that is part of the Inclusive Access program, digital course materials should be available and delivered to you within 24-48 hours of enrollment.
If you drop a course, don’t worry. Any charges associated with the course will be removed or refunded to you after the drop/add period. Your access to the material will be removed upon confirmation of your section drop.
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What if I can’t access my digital BryteWave account online?
Some material is delivered from Brytewave. The UNCP Bookstore sets up these accounts under your Bravemail email address. You may use the “forgot password” option at https://brytewave.redshelf.com/accounts/login and your school email address to request a password change and to access your BryteWave account.
If BryteWave does not recognize your Bravemail email address, please contact the bookstore to request assistance in confirming what email address was used to fulfill your digital course materials.
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How do I opt-out of Inclusive Access?
You should receive an email in your Bravemail account with a link to the opt-out portal. Follow the link to the opt-out portal login Follett - Customer Portal, create a password, and click the opt-out button listed in the portal by your name and the courses in which you are enrolled. You will be asked to confirm your decision.
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I liked getting my textbooks delivered automatically, will UNCP IncludED be re-instated?
We believe course materials are an essential part of the learning process and hope this intentional pause will allow Follett the time necessary to address concerns and improve the implementation process so that they may re-introduce UNCP IncludED in fall 2024 for the benefit of our students, faculty and staff. We will continue to keep you informed as discussion around UNCP IncludED continues.
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Who do I talk to for more information?
Contact the UNCP Bookstore at 2035mgr@follett.com or 910.521.6222 for more information.