How CARE Works

Any concerned individual can refer a student who may be experiencing academic, personal or emotional challenges or who may be demonstrating concerning or disruptive behavior to the CARE Team by submitting a CARE referral form. Submitting a referral simply means you have a concern about a student's well-being. Receipt of this form initiates the CARE outreach process.

CARE referrals are reviewed during normal business hours by people trained to assess and act. A CARE Team case manager conducts an initial assessment on every CARE referral. In many cases, the outcome is to offer support and resources to either the individual who reports the concern, the student of concern or both. In most cases, the student of concern will be contacted and invited to meet with a CARE case manager. During the meeting, student and case manager collaborate to determine what resources, referrals or services might best meet the student's needs and goals. Each situation is different and requires an individualized approach. Case managers typically meet with a student several times in person and check-in with a student periodically throughout the academic year. 



During the initial meeting case managers typically:

• Assess student well-being in terms of emotional, social, economic, familial, or medical challenges affecting day-to-day living
• Provide consultation and education
• Connect students with helpful academic, social and emotional support and resource providers 

Submit a CARE Referral

When and What to Report

Worried about the health and safety of a student? Are you witnessing a student struggle academically or personally? Are you unsure of how to assist?

There is help-and it begins with sharing information with UNC Pembroke's CARE Team. In general, any behavior that disrupts the learning environment or causes concern for a student's well-being should be reported. The CARE Team can help coordinate assistance for issues that include:

Personal Safety Concerns: Verbal or written threats or expressions of violence towards self or others (including online), threats of a weapon on campus, talk of or observed self-harm, suicidality, stalking, significant substance abuse, bias incidents, traumatic events, domestic/intimate partner violence 

Academic Concerns:  Excessive absences, significant decline in academic performance, classroom disruption, social isolation 

Behavioral Concerns: Incoherent/irrational behavior, uncontrolled anger, extreme rudeness, excessive crying, disordered eating, significant change in appearance, mood and/or social functioning, significant emotional distress

Resource Concerns: Housing, food, clothing, finances

Submit a Care Referral